Frequently asked questions
What people most want to know about Yaziio, with short, clear answers.
What is Yaziio?
Yaziio is a messaging and sales application that replies to comments and direct messages received by Instagram professional accounts in the account owner's voice using AI, routes questions to the right place and guides interested people to a course or offer. It is being built by Tolga Vuranel.
Can I use Yaziio today?
Not at the moment; there is no open sign-up. Yaziio is in limited/private access and under development. If you are interested, write to [email protected].
How much does Yaziio cost?
There is no public price or plan at the moment. Because the product is under development, we do not publish pricing.
Who is Yaziio designed for?
Creators, educators and small businesses with comment and DM traffic on Instagram. The goal is to reply quickly and personally to every comment and message and guide interested people towards a sale.
How is Yaziio different from ManyChat?
ManyChat is a mature, multi-channel cloud platform hosted by ManyChat. Yaziio is focused on Instagram only, runs on the account owner's own infrastructure, replies in the account owner's voice and verifies price/content against an approved catalogue. Yaziio's visual flow editor is not as advanced as ManyChat's. See the comparison table.
Does Yaziio ask for my Instagram password?
No. Yaziio works through Meta's official Instagram API; it never asks for or sees your account password. You can remove access at any time in your Instagram settings.
Does it work with a personal Instagram account?
Meta's API is for professional (business or creator) accounts, so Yaziio connects to Instagram professional accounts.
Which AI model does it use?
To draft a reply and determine the topic of a message, the relevant message is sent to Anthropic's AI model (Claude). Yaziio does not use your messages to train its own models. Details: AI Disclosure.
Can the AI invent prices or dates?
It is designed not to: prices, dates and content come only from a catalogue approved by the account owner, and the assistant hands the conversation to a human whenever it is unsure. AI can make mistakes; we recommend verifying information before important decisions.
Does the other person know they are talking to an automated assistant?
Yes. When a conversation starts with the automated assistant this is stated clearly, the assistant does not claim to be human and people can ask for a human at any time.
Does Yaziio send unsolicited bulk messages (spam)?
No. It only replies to people who comment, message, reply to a story or tag the account; it does not write to people who have not interacted.
How long is my data kept?
Conversation and comment content is kept for 180 days by default and then deleted or anonymised so that it can no longer identify a person. Details: Privacy Policy.
How do I ask for my data to be deleted?
Follow the steps on the Data Deletion page or write to [email protected].
Is my data sold?
No. Data is not sold and is not used to build advertising profiles.
Is the management dashboard exposed to the internet?
No. The management dashboard is not open to the public internet; it is reachable only from authorised devices. Only this marketing site and the webhook endpoint that receives notifications from Meta are public.
Is there a content publishing platform or an email marketing module?
Not yet; both are planned features. We will announce them on this site when they are ready.
How do I contact Yaziio?
By email at [email protected]. The site has no contact form.
Questions, or want access?
There is no form; just email us.
[email protected] FAQ